Promptly at 8am, a Google alert arrives in my inbox.

It’s normal for your website users to have recurring questions and need quick access to specific information. Having a FAQ is NOT the best way to help them. There are many reasons why you shouldn’t collect information in a FAQ on your website. The first that comes to mind is that it’s just plain lazy. Second, having a FAQ does absolutely nothing to enhance the user experience. If a question is truly classified as ‘frequently asked,’ then cramming…

Female leaders in tech have to play by different rules. The hard truth is that women are still in the minority at all levels of tech careers. …

As a career coach who only works with women in tech, I spend a lot of time talking with women in tech about their goals, their dreams and how they can reach their next level of success. …

Like a ride on an unfamiliar roller coaster, my first year in tech flew by in a hazy blend of feelings: jittery anticipation, wild exhilaration and more than a few scary moments where I was 100% certain I was about to fly right off the rails. I imagine, if you’re…